Reference

Terms and Conditions at matchpari99

These terms govern every interaction between you and matchpari99 — from opening your account to placing a wager and requesting a withdrawal.

Account Holder ObligationsPayment Conduct — UPI, Paytm, PhonePeWithdrawal & Verification RulesDispute Resolution ProcessJurisdiction: where local law permits

Explore the lobby Read FAQ

Explore What These Terms Actually Cover

matchpari99 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

matchpari99 operates this platform and makes it available in regions where local law permits access. By creating an account, you confirm that you are accessing the service from a jurisdiction where doing so is lawful, and that you accept these terms in full. We may update

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these terms periodically; any material change will be communicated via the email address on your account before it takes effect. Your continued use of the platform after the effective date of a revision constitutes acceptance of the revised terms. These terms are governed by the law
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of the jurisdiction under which this platform is licensed, and any dispute that cannot be resolved through our internal process will be referred to the competent authority of that jurisdiction. If any clause is found unenforceable, the remainder of these terms continues in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US DIRECTLY

Contact Us About These Terms

Email Support Send detailed queries about any clause in these terms to our support address. We aim to respond within 24 hours on business days; complex disputes may take up to 72 hours for a substantive reply.

Live Chat Our chat team is available around the clock inside your account dashboard. For terms-related questions, select the 'Account & Policy' category so your query reaches the correct team without delay.

Formal Complaint Path If your concern is not resolved through chat or email, submit a formal written complaint via the Dispute form in your account settings. We acknowledge all formal complaints within 48 hours and resolve them within 14 calendar days.

HOW WE HANDLE YOUR DATA

Browse Account Security and Data Practices

We apply layered security practices to every account on the platform — from the moment you register to every session you open.

Data We Collect

We collect your name, registered mobile number, email address, and payment details submitted during KYC. This data is stored on encrypted servers and is never sold to third-party marketing entities under any circumstances.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can manage cookie preferences in your browser settings at any time without affecting core platform functions.

Account Security

Every login is protected by two-factor authentication via your registered mobile number. Suspicious login attempts from unrecognised devices trigger an automatic account hold until you verify identity through our support team.

Data Retention

We retain your account data for as long as your account is active and for a minimum of five years after closure, as required by financial compliance obligations. After this period, non-essential data is securely deleted from our systems.

Your Right to Access

You may request a full export of the personal data we hold on your account at any time. Submit the request through the Privacy section in your account settings; we fulfil export requests within 30 calendar days of receipt.

Requesting Changes or Deletion

To correct inaccurate data or request account deletion, contact our support team with a written request and a copy of your identity document. We process deletion requests within 14 business days, subject to our legal retention obligations.

Open Answers to Common Terms Questions

These answers address the questions we receive most often about these terms. If your specific query is not covered here, our support team is reachable through live chat or email at any time.

These terms apply to every person who creates an account on matchpari99 and accesses the platform from a region where doing so is permitted under local law. By registering, you confirm acceptance of all clauses as written.

We will always notify you by email before a material change takes effect. Minor clarifications — such as fixing typographical errors — may be made without advance notice, but all changes are time-stamped in the version history at the bottom of this page.

A breach may result in temporary suspension or permanent closure of your account, depending on severity. Funds held in a breaching account are subject to a compliance review before any withdrawal is processed, which may extend the standard timeline.

You agree that all deposits are made from a payment method registered in your own name. Transfers via UPI, Paytm, or PhonePe from third-party accounts are not permitted and will trigger a KYC review before funds are credited to your wallet.

Open the Dispute form in your account settings and submit a written description of the issue. We acknowledge every submission within 48 hours and aim to reach a resolution within 14 calendar days, escalating to our licensing authority if required.

We retain account and transaction data for a minimum of five years after closure to satisfy financial compliance requirements. Once that period expires, non-essential personal data is permanently deleted from our encrypted servers.

Yes. Submit a request through the Privacy section in your account settings or contact our support team by email. Data exports are fulfilled within 30 calendar days; corrections and deletions are processed within 14 business days, subject to retention obligations.

Terms and Conditions at matchpari99

Contact Us About These Terms

Browse Account Security and Data Practices

Data We Collect

Cookie Usage

Account Security

Data Retention

Your Right to Access

Requesting Changes or Deletion

Open Answers to Common Terms Questions

01 Who do these terms apply to?

02 Can matchpari99 change these terms without notice?

03 What happens if I breach these terms?

04 How does the payment conduct clause affect my UPI or Paytm transactions?

05 How do I raise a formal dispute under these terms?

06 How long does matchpari99 keep my personal data after I close my account?

07 Can I request a copy of my personal data or ask for it to be corrected?

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