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Explore How matchpari99 Handles Your Privacy

Your personal data belongs to you, and we take that seriously at matchpari99.

Data collected only as neededEncrypted account storageYour right to access or deleteIndia-specific data handlingContact us any time
matchpari99 Explore How matchpari99 Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Query

If you have a question about how we use your data, want to request a copy of what we hold, or need to raise a concern, our privacy support team is reachable…

Email Privacy Team Send your data request or concern to our dedicated privacy address. Include your registered account email so we can locate your records and respond promptly, usually within 72 hours.
Live Chat Support Open the live chat widget inside your account dashboard to speak with a support agent directly. Agents can log a formal data request on your behalf and escalate it to the privacy team the same day.
Help Centre Ticket Submit a written ticket through the Help Centre under the 'Privacy and Data' category. Tickets create a reference number you can track, giving you a clear record of your request and our response.
HOW WE PROTECT YOU

Switch On Confidence — Data Handling at matchpari99

We have built our data practices around the principle that you should always know what we hold and why.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand which pages are visited most. You can review or withdraw cookie consent at any time through the settings panel in your account.

Account Security Practices

Account credentials are hashed and never stored in plain text. Two-step verification is available for all accounts, and any login from an unrecognised device triggers an email confirmation before access is granted.

Data Retention Schedule

Transaction records — including UPI and PhonePe payment references — are retained for the period required under Indian financial regulations. Non-transactional profile data is deleted within 30 days of a confirmed account closure request.

Who Can Access Your Data

Only authorised staff with a direct operational need can view your personal records. Payment partners such as UPI processors and Paytm gateway operators receive only the minimum data required to complete your transaction.

Your Right to Request Changes

You can request a full export of your data, ask us to correct inaccuracies, or submit a deletion request at any point. We will confirm receipt within 24 hours and complete the action within 30 days unless a legal hold applies.

Policy Update Notifications

When this privacy policy is updated in a way that affects your rights, we will notify you by email to your registered address at least 14 days before the change takes effect, giving you time to review and respond.

Open Answers to Your Privacy Questions

Common questions about data collection, your rights, and how to contact us about your personal information held by matchpari99 are answered below. If your question is not covered, reach out through live chat or the Help Centre ticket form.

We collect your name, email address, mobile number, and the payment identifiers connected to your UPI, Paytm or PhonePe account. We also log device type, IP address and session timestamps to maintain account security.

We share data only with authorised payment processors needed to complete your transactions and where Indian law requires disclosure. We do not sell your personal information to advertisers or unrelated third parties under any circumstances.

Submit a data export request through live chat, by email to our privacy team, or via a Help Centre ticket under 'Privacy and Data'. We will prepare and deliver your data export within 30 days of verifying your identity.

Yes. Submit a deletion request through any of our contact channels. We will remove non-transactional profile data within 30 days. Transaction records may be retained longer where Indian financial regulations require it.

We use functional cookies to keep your session active and analytics cookies to measure page performance. You can manage or withdraw consent for non-essential cookies through the settings panel inside your account at any time.

We will send an email to your registered address at least 14 days before any change that affects your rights takes effect. The updated policy will also be published on this page with a clear revision date.

Payment references are encrypted at rest and in transit. We store only the identifiers needed to process and verify transactions; full card or wallet credentials are never held on our servers and are handled by authorised payment gateways directly.